We do not list the following categories:

• Items from fast fashion and value chain store (see our list of Unaccepted Brands)

• Footwear and headwear

• Underwear, tights, tank tops, bodysuits

• Swimwear, including bikini

• Activewear (unless from known brands e.g. Lululemon, Lorna Jane, P.E Nation, Aje Athletica, Alo Yoga, Sporty & Rich, Sweaty Betty, etc.)

• Sleepwear

• Jewellery (unless from known brands e.g. Tiffany & Co, Pandora)

• Gowns and wedding dresses

• Perfumes and make-up

• Homemade and altered items

• Mens, baby and kids' clothing

• Non-clothing items: toys, books, electronics, phone cases, etc

• Counterfeit and obtained illegally, including ones containing tracker/sensors

• Items that contain content that is deemed inappropriate for a family-friendly audience

• Clothing with reference to teams and places that do not have a broad audience across Australia, including work uniform, local team jerseys, school uniforms, etc.

Note: Unaccepted items will not be sold in our online store and therefore are not eligible for payout. We may choose to donate, recycle, or bulk sale at our discretion.

We reserve the rights to determine whether items are accepted. Please note that we strictly do not offer returns for any unaccepted items.

We generally do not accept fast fashion, value chain and "wholesale" labels due to their low quality and resale value. This includes, but not limited to:

A - Abercrombie & Fitch, Abi and Joseph, Aldi (Crane, Serra, etc.), Alive Girl, Ally, Angel Biba, AS Colour, ASOS, Autograph, Avella, Avocado

B - Bardot, Basque, Best & Less (Edited, Favourites, etc.), Bettina Liano, Betty Basics, Big W (&me, Brilliant Basics, Emerson, The 1964 Denim Company, etc.), Biz Collection, BlackMilk, Boohoo, Bonds, Bluejuice

C - Capture, Caroline Morgan, Chicabooti, Cider, Colette by Colette Hayman, Cotton On, City Chic, Crossroads

D - Diana Ferrari, Doll Deluxe, Dorothy Perkins, Dotti

E - Ebby & I, Edited, Elm, Emerson, Esprit, Express, Everlast

F - Factorie, Fashion Nova, Forcast, Forever 21, Forever New, F&F

G - G-Star, Gap, Ghanda, Glassons, Grace & Co

H - Harris Scarfe, Here Comes the Sun, H&M

I - Ice Fashion, Ishka, Into Fashion

J - Jacqui E, Jay Jays, Jayson Brunsdon, Jeanswest, Jump, Just Jeans

K - Katies, Kmart (Anko, Clothing&Co, Active&Co, Now, etc.), Knight Angel, Kookai (selective: no form fitting styles)

L - Ladakh, Lioness, Lonsdale, Love Bonito, LTS

M - Mango (MNG), Millers, Minkpink, Miss Shop, Miss Valley, Missguided, Misunderstood, Mooloola, MOTF, M&Co

N - Next, Noni B

O - Oh Polly, Ojay, Only

P - Paper Scissors, Peppermayo, Pink Diamond, Piper Lane, Portmans, Pretty Little Thing, PQ Collection, Preview, Primark, Princess Polly

R - Regatta, Rockmans, Rivers, Ryderwear

S - Seduce, SES, Sass, Shareen, Sheike (selective: no cocktail or party styles), Shein, Showpo, Silver Wishes, Sportsgirl, Stradivarius, Stussy, Sunnygirl, Supre, Sussan, Suzanne Grae

T - Target (Hot Options, Target Essentials, Preview, Danii Minogue, etc.), Teaberry, TEMT, Tirelli (selective), Tokito, Topshop

U - Uniqlo (selective)

V - Valleygirl, Vero Moda, Very Very

W - Wavezone, White Fox, Wish

Z - Zara (selective — no blazers and pant suits), Zeitgeist.

Unaccepted items will not be sold in our store and therefore are not eligible for payouts. We may choose to donate, recycle, or bulk sale at our discretion.

Please note that this list may be expanded at any time without notice.