We're looking for well made pieces that are made of quality fabrics and in-season.

Our community prefers known Australian and international brands like Aje, Gorman, Coach, COS, Oroton and more.

Click here to read our latest Style Guide.

Please note, we have a strict no damage, no stain, no odour, no fur policy 💜

We generally do not accept fast fashion, value chain and "wholesale" labels due to their low quality and resale value. This includes, but not limited to:

A - Abercrombie & Fitch, Abi and Joseph, Aldi (Crane, Serra, etc.), Alive Girl, Ally, Angel Biba, AS Colour, ASOS, Autograph, Avella, Avocado

B - Bardot, Basque, Best & Less (Edited, Favourites, etc.), Bettina Liano, Betty Basics, Big W (&me, Brilliant Basics, Emerson, The 1964 Denim Company, etc.), Biz Collection, BlackMilk, BloomChic, Boohoo, Bonds, Bluejuice

C - Capture, Caroline Morgan, Chicabooti, Cider, Colette by Colette Hayman, Cotton On, City Chic, Crossroads

D - Diana Ferrari, Doll Deluxe, Dorothy Perkins, Dotti

E - Ebby & I, Edited, Elm, Emerson, Esprit, Express, Everlast

F - Factorie, Fashion Nova, Forcast, Forever 21, Forever New, F&F

G - G-Star, Gap, Ghanda, Glassons, Grace & Co

H - Harris Scarfe, Here Comes the Sun, H&M

I - Ice Fashion, Ishka, Into Fashion

J - Jacqui E, Jay Jays, Jayson Brunsdon, Jeanswest, Jump, Just Jeans

K - Katies, Kmart (Anko, Clothing&Co, Active&Co, Now, etc.), Knight Angel, Kookai (selective: no form fitting styles)

L - Ladakh, Lioness, Lonsdale, Love Bonito, LTS

M - Mango (MNG), Millers, Minkpink, Miss Shop, Miss Valley, Missguided, Misunderstood, Mooloola, MOTF, M&Co

N - Next, Noni B

O - Oh Polly, Ojay, Only

P - Paper Scissors, Peppermayo, Pink Diamond, Piper Lane, Portmans, Pretty Little Thing, PQ Collection, Preview, Primark, Princess Polly

R - Regatta, Rockmans, Rivers, Ryderwear

S - Seduce, SES, Sass, Shareen, Sheike (selective: no cocktail or party styles), Shein, Showpo, Silver Wishes, Sportsgirl, Stradivarius, Stussy, Sunnygirl, Supre, Sussan, Suzanne Grae

T - Target (Hot Options, Target Essentials, Preview, Danii Minogue, etc.), Teaberry, TEMT, Tirelli (selective), Tokito, Topshop

U - Uniqlo (selective)

V - Valleygirl, Vero Moda, Very Very

W - Wavezone, White Fox, Wish

Z - Zara (selective — no blazers and pant suits), Zeitgeist.

Unaccepted items will not be sold in our store and therefore are not eligible for payouts. We may choose to donate, recycle, or bulk sale at our discretion.

Please note that this list may be expanded at any time without notice.

Our merchandisers curate our collection based on what our community loves (see latest Style Guide).

To help us sell your items faster, we kindly ask that you leave out styles that don't match local demand. We are currently not accepting:

• Form-fitting: Skinny jeans, pencil skirts, bodycon dresses
• Business basics: Plain black blazers, skirts and pants
• Revealing: Corsets, bralettes
• Formal: Evening wear, gowns, sequins, lace, cutout embroidery
• Accessories: Unknown costume jewellery, sunglasses

You will need to collect them on the same day when you drop off. Kindly note, due to limited storage, we can't store them overnight. Uncollected items will be donated to Save the Children.

You will earn between 15% to 60% of the selling price (excluding GST). The higher value the item, the more you keep.

SwapUp is a consignment store. We sell your items on your behalf, and you will get paid when your item is sold.

If you sold online, you have 14 days after expiry date to either:

• Pick your items at our warehouse in Artarmon, NSW, or
• Get your items sent back to you ($5 handing per item plus shipping), or
• Leave them with us.

If you sold in-store, either:

• Pick up your items any day before the expiry date, or
• Leave them with us.

Items left behind become the property of SwapUp and may be included in charity donations, community engagement programs, bulk resale or new location launches without further notice. We have introduced this due to the large volume of pieces that can be left behind, as well as our limited storage capacity.