Return Request

TO REQUEST A RETURN

  1. Fill out the form 👉
    We will send you a return label via email, if your item is returnable

  2. Print out return label and stick on return package
    You have 7 calendar days from the date of delivery to send the returned item

  3. Drop off the package at Australia Post
    We will issue store credit to your email within 5 days of the items arrival at our facility


Please kindly note that we do not offer returns for change of mind.

 

SwapUp Refund Policy




Too small
Too big
Looks different to what's on the website
You sent me the wrong item


I have read and accept the Refund Policy