📝 Fill out the form
We will confirm if your item is returnable and, if approved, issue a return label that costs $15
Note: Handbags and any item sold for less than $15 are final and strictly non-returnable.
📦 Return the item
You have 7 calendar days from the initial delivery date to request a return, and another 7 calendar days to return the item from when we sent the return shipping label to you.
🙌 Receive store credit
If the item(s) has been returned in the same condition as when it was shipped, we will issue store credit to your email, less any initial shipping fee paid, discounts, and the return cost.
We do not accept change of mind returns.
SwapUp Refund Policy