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Your payout is a percentage of the selling price on SwapUp. The rates are indicated in the following table and are subject to change. The tiers indicate the respective percentages of selling price you will be paid for each individual item sold. Kindly note that GST is deducted before calculating your payout.
|Selling price||Earnings percentage|
|$5.00 - $14.99||10%|
|$15.00 - $29.99||20%|
|$30.00 - $49.99||30%|
|$50.00 - $99.99||50%|
|$100.00 - $199.99||70%|
Earnings are impacted when a shopper uses a promo code to purchase the item. If your items are purchased with a discount or promo code, your earnings will be reduced accordingly.
Your earnings will appear on the Dashboard approximately 14 days after your consignment item is sold. You can use the earnings to shop from SwapUp at any time. You can request to cash out or donate your earnings at any time, but we will process your cash out requests every Monday.
Here is a detailed explanation on the payout / donation request submitted through your account on swapup.com.au (SwapUp).
SwapUp has the exclusive rights to adjust pricing and consignment rate. In the case of consignment rate changes, consignors will be notified via email.
SwapUp will not be liable for any damages or loss of your items, regardless who caused the loss or damage. Unless otherwise specified, you guarantee authenticity of consigned goods and indemnifies SwapUp of any damages, fees, and costs that may occur, including return of buyer’s purchase price, as a result thereof. Additionally, you warrant legal ownership of all items free of any liens and encumbrances.
If you have any questions or feedback, we are always here to help.